Returns Management (Reverse Logistics)

Thanks to our solutions, reverse logistics, we simplify the management of returns while reducing costs and minimizing environmental impact.

Our Services in Reverse Logistics

1. Recovery of the Products to Return

• Efficient organization of the collection of products with your customers or your points of sale.
• Coordination of the returns to national and international to ensure a logistics fluid.

2. Sorting and Inspection of Products

• Quality control of returned items to determine their status (resale, repair, recycling, destruction).
• Sorting automated or manual depending on the specific needs of your goods.

3. Reinstatement of Stock

• Reinstatement of the products in good condition in the inventory for a quick resale.
• Update real-time stock levels through our management systems (WMS).

4. Management of Repairs or Repackaging

• Repair or reconditioning of the defective products to extend their life cycle.
• Detailed monitoring of each article to ensure its traceability.

5. Disposal and Recycling-Responsible

• Implementation of sustainable practices to recycle or dispose of waste products unmarketable.
• Compliance with environmental standards and local regulations.

6. Handling Refunds and Exchanges

• Coordination with your systems to ensure quick and accurate processing of refunds or exchanges.
• Proactive Communication with your customers to enhance their satisfaction.

Benefits of Our Services

Cost optimization

• Reduction of losses related to returns, thanks to streamlined processes.
• Maximizing the value of the returned items via resale, repair or recycling.

Improved Customer Experience

• Process simplified and transparent for returns, strengthening trust and loyalty of your customers.

Sustainability

• Approach to eco-friendly to minimize waste and encourage recycling.

Flexibility

• Custom Solutions tailored to your industry sector and to your operational constraints.

Advanced Technology

• Real time tracking of returns for proactive management and effective.

Why We Entrust the Management of Your Returns ?

• Expertise : An in-depth knowledge of the process of reverse logistics.
• Reliability : Fast and precise to handle all types of returns.
• Environmental responsibility : A sustainable approach and innovative in order to reduce your ecological footprint.

Simplify your returns with Neerwa Global Logistics and Services !
Contact us today to discover how we can optimize your returns management.